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Informational

Premera is leaving Medicare Advantage:

Starting January 1, 2025, Optum Care Washington (formerly The Polyclinic) cannot accept Premera Medicare Advantage.

Health care

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    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

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Plan ahead for 2026

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

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    For people with pharmacy insurance benefits through Optum Rx

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    Find contact information and answers to frequently asked questions

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Request refills, track order status, manage billing information and much more.

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Accepted insurance plans in Everett and Eastside

The insurance plans we accept depend on the location of the office where you receive care. Explore the accepted insurance plans for Optum Care Washington locations in Everett and Eastside.

Explore Everett and Eastside, Washington plans

Employer, individual and exchange plans

Accepted Networks:

  • Aetna Aexel Network*
  • Aetna Premier Care Network*
  • Aetna Premier Care Network with Aetna Managed Pharmacy
  • Aetna Whole Health-Puget Sound Network
  • Aetna Whole Health-Puget Sound Network with Aetna Managed Pharmacy Network
  • Elect Choice Network
  • Elect Choice Network with Aetna Managed Pharmacy
  • Managed Choice Network
  • Managed Choice Network with Aetna Managed Pharmacy
  • Open Choice Network
  • Open Choice Network with Aetna Managed Pharmacy Network

*Aetna Aexel Network is designated for OB-Gyn, Orthopedic, Neurology, Otolarynogology, Plastic Surgery, General Surgery, Gastroenterology, Urology, Cardiology. You may have higher copays and co-insurance if you see a non-designated provider.

Accepted Networks:

  • Washington OAP Direct Network
  • Washington OAP with National Pharmacy Network
  • Washington PPO-PPA Direct Network
  • Washington PPO-PPA Direct with National Pharmacy

Accepted plans with Davis Vision.  

Accepted plans utilizing the following network: 

  • First Choice Health Preferred Network

Accepted plans utilizing the following network: 

  • First Health*

*In network though Aetna rental agreement

HMO

*Accepted Networks:

  • Core
  • Boeing HMO Network
  • SoundChoice
  • Connect/Virtual Plus
*Kaiser Permanente HMO Plans – Authorization may be required for these plans. Please contact your insurance plan to confirm authorization requirements and any exclusions. Kaiser Permanente Washington Member Services 1-888-901-4636.
 

PPO  

Accepted Networks:

  • Access PPO
  • Elect PPO
  • Summit PPO
  • Options Federal
  • Options

Optum Care Washington will accept new L&I claims, including self-insured L&I carriers.

Optum Care Washington works with a number of fishing vessel companies to provide health care coverage to crew members covered under The Jones Act.

Molina's Commercial Exchange plan

Optum Care Washington will establish care with new patients after a motor vehicle accident, only if we are contracted with your medical insurance carrier. Your MVA insurance will be billed as a courtesy but if there is no PIP coverages or if no payment is received after 60 days, then your medical insurance will be billed.

Please contact your MVA insurance company with any coverage questions.

Multiplan rebranded to Claritev in 2025.

Accepts plans with Primary Networks:

  • PHCS

Accepts plans with Complementary Networks: 

  • Multiplan

Claims that utilize complementary networks may pay for Covered Services at an in or out of network benefit level. Contact your payer directly for any questions.

Accepted plans with OptumHealth Vision (formerly known as Spectera).

Accepted Networks:

  • Global
  • Heritage
  • Heritage and Dental Choice
  • LifeWise Assurance Co. 
  • LifeWise Health Plan of Washington Preferred
  • Heritage Prime (Exchange)
  • Heritage Signature (Exchange)
  • Heritage Signature and Dental Choice (Exchange)
  • Individual Signature (Exchange)
  • LifeWise Primary (Exchange)

Accepted Networks:

  • Participating 
  • Preferred
  • Individual and Family Network
  • RealValue (Exchange, Plan name Bridgespan)
  • Blue High Performance Network

Accepted Networks:

In network through Regence BlueShield

  • Regence Participating 
  • Regence Preferred
  • Regence Individual and Family Network
  • Regence RealValue (Exchange, Plan name Bridgespan)
  • Regence Blue High Performance Network

Accepted Networks:

  • Charter and Charter with Standard SelectRx (Exchange)
  • Choice and Choice with Standard SelectRx
  • Core and Core with Standard SelectRx
  • Navigate and Navigate with Standard SelectRx
  • Options and Options with Standard SelectRx
  • SignatureValue and SignatureValue with Standard SelectRx
  • Select and Select with Standard SelectRx
  • NexusACO and Nexus ACO with StandardRX
  • Doctors Plan and Doctors Plan with Standard SelectRx

Accepted plans with VSP (Vision Service Plan).

Medicare and Medicare Advantage plans

Aetna Boeing Retiree Medicare Advantage 
1-855-527-2443 (TTY 711) | Boeing.AetnaMedicare.com

Humana HMO, PPO and SNP-DE 
1-800-781-4203 | Humana.com/Medicare

Kaiser Permanente HMO 
1-800-446-8882 | Medicare.KaiserPermanente.org

Some Kaiser Permanente plans exclude primary care services at our Anacortes, Bellingham, La Conner, Marysville, Shoreline, Smokey Point and Puyallup locations. Please contact your plan for details.

Accepted plans: 

We accept Original Medicare Part B for established patients only. For the most updated information, please call the provider’s office directly.

UnitedHealthcare Medicare Advantage HMO, PPO, D-SNP and I-SNP 
1-877-596-3258 | UHCMedicareSolutions.com

Medicaid and Managed Medicaid plans

Community Health Plan of Washington is only contracted with Everett location for oncology treatments. 

Learn more about Community Health Plan of Washington.

Learn more about Coordinated Care.

Molina Healthcare of Washington is only contracted with Everett location for oncology treatments. 

Learn more about Molina Healthcare of Washington.

 

Frequently asked questions

We take many major medical insurance plans. You can help avoid unexpected medical bills by confirming your coverage before you visit your doctor.

The health insurance plans we accept vary by location. Call your doctor’s office to make sure they accept your health plan. You can also contact your health insurance company to find out if you can see an Optum Care Washington provider.

Our Everett and Eastside locations and our Seattle locations accept health plans from many major insurance providers. But in some cases it can vary. Call your doctor’s office to make sure. Contact your insurance company to find out if you can see an Optum Care Washington provider.

We accept Original Medicare Part B, though there may be exceptions for some individual practices. For the most updated information, please call the provider’s office directly.

We have stopped accepting Apple Health UnitedHealthcare Community plans as of 11/1/2024 in our former Everett Clinic locations and as of 1/1/2025 in The Polyclinic.

Optum Care Washington will continue accepting UnitedHealthcare Medicare Advantage D-SNP plans. 

To maintain care with us, we encourage our patients to explore the Medicaid health plan options below.

For Everett and Eastside: 

For Seattle: 

As part of national health care reform, The Health Benefit Exchange created wahealthplanfinder.org. There, you can learn about the different health plans you can choose. Healthplanfinder has many resources to help you find a plan that works for you.

Washington Healthplanfinder

Compare and enroll in plans side by side:

1-855-923-4633 (TTY 1-855-627-9604)

Business hours: Monday - Friday 7:30 a.m. to 5:30 p.m. (Pacific) 
wahealthplanfinder.org/

Washington State Health Care Authority 
Phone: 1-800-562-3022 (TRS: 711) 
Business hours: Monday - Friday 7 a.m. to 5 p.m. (Pacific) 
Washington State Health Care Authority

Optum Care Washington accepts a variety of Medicare Advantage and original Medicare plans. We also provide online seminars and in-person events to help Medicare recipient get more from their plan. 

  • Are the Optum Care Washington doctors I want to see in my network? 
  • What hospitals are included in my network?
  • What are my copays for primary and specialty care visits?
  • What preventive care services or wellness visits are covered?
  • Do I need a referral from my primary care doctor to see a specialist?
  • Do I need advance authorization for any tests, medications or procedures, including surgery?

Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.