Patient support for Optum Care Washington

How we can help

Our representatives are available by phone to answer your insurance, billing and other nonmedical questions. We can also help you:

• Choose or change your doctor.
• Update your personal information.
• Check on a referral to a specialist.
• Transfer or get your medical and prescription records.

Contact us for more information.

Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.