Skip to main content
Informational

Premera is leaving Medicare Advantage:

Starting January 1, 2025, Optum Care Washington (formerly The Polyclinic) cannot accept Premera Medicare Advantage.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2026

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Accepted insurance plans in Seattle and Tacoma

The insurance plans we accept depend on the location of the office where you receive care. Explore the accepted insurance plans for Optum Care Washington locations in Seattle and Tacoma.

Employer, individual and exchange plans

Accepted Networks:

  • Aetna Aexel Network*
  • Aetna Premier Care Network*
  • Aetna Premier Care Network with Aetna Managed Pharmacy
  • Aetna Whole Health-Puget Sound Network
  • Aetna Whole Health-Puget Sound Network with Aetna Managed Pharmacy Network
  • Elect Choice Network
  • Elect Choice Network with Aetna Managed Pharmacy
  • Managed Choice Network
  • Managed Choice Network with Aetna Managed Pharmacy
  • Open Choice Network
  • Open Choice Network with Aetna Managed Pharmacy Network

*Aetna Aexel Network is designated for, Gastroenterology, General Surgery, Plastic surgery, and Urology. You may have higher copays and co-insurance if you see a non-designated provider.

Accepted Networks:

In network through Regence Blue Shield

  • Regence Participating Provider Network
  • Regence Preferred Provider Network

Accepted Networks:

  • Washington OAP Direct Network
  • Washington OAP with National Pharmacy Network
  • Washington PPO-PPA Direct Network
  • Washington PPO-PPA Direct with National Pharmacy

Accepted plans utilizing the following network: 

  • First Choice Health Preferred Network

Accepted plans utilizing the following network: 

  • First Health*

*In-network though Aetna rental agreement

Accepted networks:

  • Access PPO
  • Options Federal (formerly Omni PPO)
  • Options*
  • KP Plus**

*Members must have prior authorization for in-network benefits; Out-of-network benefits apply without prior health plan authorization. 

**Members must have prior authorization for In-network benefits; Out-of-network benefits apply without prior authorization (Limited benefit. See KPWA benefit summary for limitations). 

Out-of-network networks:

  • Core* (Exchange)
  • Virtual Plus/Connect*
  • Elect PPO*

*Although out-of-network, with approved prior authorization the claim will process with your in-network benefits.

Optum Care Washington will accept new L&I claims, including self-insured L&I carriers.

Optum Care Washington works with a number of fishing vessel companies to provide health care coverage to crew members covered under The Jones Act.

Optum Care Washington will establish care with new patients after a motor vehicle accident, only if we are contracted with your medical insurance carrier. Your MVA insurance will be billed as a courtesy but if there is no PIP coverages or if no payment is received after 60 days, then your medical insurance will be billed.

Please contact your MVA insurance company with any coverage questions.

Multiplan rebranded to Claritev in 2025.

Accepts plans with Primary Networks:

  • PHCS

Accepts plans with Complementary Networks:

  • Multiplan

    Claims that utilize complementary networks may pay for Covered Services at an in or out of network benefit level. Contact your payer directly for any questions.

Accepted plans with OptumHealth Vision (formerly known as Spectera).

Accepted Networks:

  • Global
  • Heritage
  • Heritage and Dental Choice
  • LifeWise Assurance Co. 
  • LifeWise Health Plan of Washington Preferred
  • Sherwood HMO*
  • Sherwood HMO and Dental Choice*
  • Heritage Prime (Exchange)
  • Heritage Signature (Exchange)
  • Heritage Signature and Dental Choice (Exchange)
  • Individual Signature (Exchange)

*OB and Transplant Services are excluded from our contract and are considered Out of Network Services.

Accepted Networks:

  • Participating Provider Network
  • Preferred Provider Network
  • UMP Puget Sound High Value Network

Not contracted. This may result in higher out-of-pocket expenses. Contact Tricare for cost share information.

Accepted Networks:

  • Charter and Charter with Standard SelectRx (Exchange)
  • Choice and Choice with Standard SelectRx
  • Core and Core with Standard SelectRx
  • Navigate and Navigate with Standard SelectRx
  • Options and Options with Standard SelectRx
  • SignatureValue and SignatureValue with Standard SelectRx
  • Select and Select with Standard SelectRx
  • NexusACO and Nexus ACO with StandardRX
  • Doctors Plan and Doctors Plan with Standard SelectRx

Optum Care Washington uses US Anesthesia Partners (USAP) to provide anesthesia services for some surgeries in our plastic surgery department and at First Hill Surgery Center. USAP is out-of-network with UnitedHealthcare as of September 1, 2019. 

Please ask your insurer to see how this might affect your coverage.

Accepted Networks:

In network through Regence BlueShield 

  • Regence Participating Provider Network
  • Regence Preferred Provider Network
  • Regence UMP Plus Puget Sound High Value Network*

*Optum Care Washington is not contracted with UMP Plus UW network.

Medicare and Medicare Advantage plans

Accepted Medicare Advantage plans:

Learn more about Aetna Boeing Retiree Medicare Advantage plan.

Accepted Medicare Advantage plans:

  • Humana Medicare Advantage (HMO)
  • Humana Medicare Advantage (PPO)
  • Humana Medicare Advantage (SNP-DE)

Learn more about Humana Medicare Advantage plans.

Accepted plans: 

We accept Original Medicare Part B for established patients only. For the most updated information, please call the provider’s office directly.

Accepted plans:

  • UnitedHealthcare Medicare Advantage (HMO)
  • UnitedHealthcare Medicare Advantage (PPO)
  • UnitedHealthcare Medicare Advantage (D-SNP)
  • UnitedHealthcare Medicare Advantage (I-SNP)

Learn more about Medicare Advantage plans from UnitedHealthcare.

View plan seminar schedules from UnitedHealthcare Medicare Advantage.

Medicaid and Managed Medicaid plans

Community Health Plan of Washington is not contracted with Shoreline and Puyallup locations. Learn more about Community Health Plan of Washington.

Learn more about Coordinated Care.

Molina Healthcare is not contracted with Shoreline and Puyallup locations. Learn more about Molina Healthcare of Washington.

Wellpoint is not contracted with Shoreline and Puyallup locations. Learn more about Wellpoint Washington.

Frequently asked questions

We take many major medical insurance plans. You can help avoid unexpected medical bills by confirming your coverage before you visit your doctor.

The health insurance plans we accept vary by location. Call your doctor’s office to make sure they accept your health plan. You can also contact your health insurance company to find out if you can see an Optum Care Washington provider.

Our Everett and Eastside locations and our Seattle locations accept health plans from many major insurance providers. But in some cases it can vary. Call your doctor’s office to make sure. Contact your insurance company to find out if you can see an Optum Care Washington provider.

We accept Original Medicare Part B, though there may be exceptions for some individual practices. For the most updated information, please call the provider’s office directly.

We have stopped accepting Apple Health UnitedHealthcare Community plans as of 11/1/2024 in our former Everett Clinic locations and as of 1/1/2025 in The Polyclinic.

Optum Care Washington will continue accepting UnitedHealthcare Medicare Advantage D-SNP plans. 

To maintain care with us, we encourage our patients to explore the Medicaid health plan options below.

For Everett and Eastside: 

For Seattle: 

As part of national health care reform, The Health Benefit Exchange created wahealthplanfinder.org. There, you can learn about the different health plans you can choose. Healthplanfinder has many resources to help you find a plan that works for you.

Washington Healthplanfinder

Compare and enroll in plans side by side:

1-855-923-4633 (TTY 1-855-627-9604)

Business hours: Monday - Friday 7:30 a.m. to 5:30 p.m. (Pacific) 
wahealthplanfinder.org/

Washington State Health Care Authority 
Phone: 1-800-562-3022 (TRS: 711) 
Business hours: Monday - Friday 7 a.m. to 5 p.m. (Pacific) 
Washington State Health Care Authority

Optum Care Washington accepts a variety of Medicare Advantage and original Medicare plans. We also provide online seminars and in-person events to help Medicare recipient get more from their plan. 

  • Are the Optum Care Washington doctors I want to see in my network? 
  • What hospitals are included in my network?
  • What are my copays for primary and specialty care visits?
  • What preventive care services or wellness visits are covered?
  • Do I need a referral from my primary care doctor to see a specialist?
  • Do I need advance authorization for any tests, medications or procedures, including surgery?

Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.