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Informational

Welcome, Optum Care Washington patients:

You’re in the right place to pay your bill, access your patient portal and contact customer service.

Health care

We provide affordable and personalized care

How can we help?

Helpful links

Financial

Accounts to help you save and pay for health care expenses

How can we help?

Helpful links

  • Resources

    Find contribution limits, savings tools, calculators and eligible expenses

  • Account support

    Find contact information and frequently asked questions

Open enrollment

Plan ahead for 2026

Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.

Pharmacy

We make it easy to get medications you need, when and where you need them

How can we help?

Helpful links

  • Optum Rx

    For people with pharmacy insurance benefits through Optum Rx

  • Track orders

    Track your home delivery and specialty order

  • Pharmacy support

    Find contact information and answers to frequently asked questions

Mobile app

Optum Rx on the go

Request refills, track order status, manage billing information and much more.

Download on the App StoreGet it on Google Play

Virtual care

Get convenient care whether you're at home, work or on the go.

Care you need — at your fingertips

When you want or need to see a health professional without going to an office, you can get care for common health issues by

  • Choosing on-demand video visits when you need care right away
  • Using anytime e-visits
  • Scheduling a video visit

Types of virtual care

There are a variety of options to get the virtual care you need.

E-visits

Book an e-visit by using secure email through MyChart. E-visits are covered by most insurance* or are just $39 without it.

On-demand video

Get a video visit for common health concerns without an appointment. Just sign in and wait for the next provider.

Video visits

Schedule an appointment with your primary care provider from the comfort of your home.

Not feeling well? Symptom Smart can help

Get health advice quickly at no cost. Receive self-care options or see your doctor. Simply log into MyChart and answer a few questions.

Other benefits of MyChart

Use MyChart to:   

  • Message with your provider.
  • Schedule video visits and in-person appointments. 
  • Fill out registration forms.
  • Ask for prescription refills. 
  • See lab results, X-Rays, your health history, and more.
  • Download your medical records.
  • Pay your bill.

Download the MyChart app

For Apple

Download the MyChart mobile app for iPhone®, iPad® or iPod touch®.

For Android

Download the MyChart mobile app for your Android™ device.

Optum Care Washington and The Polyclinic d/b/a Optum Care Washington (the “Practices”) are both physician owned and led practices having complete authority for all medical decision-making and patient care through their physicians and other licensed professionals. Optum, through its management organizations (“Optum”) provides non-clinical administrative services to support the Practices and their physicians. Neither Optum nor its management companies employs, engages, or supervises physicians or other licensed professionals, or determines or sets the methods, standards, or conduct of the practice of medicine or exercise of medical judgment or health care provided by the Practices or by any of their licensed professionals. “Part of Optum” reflects that the practices are part of Optum’s effort to support forward-thinking physician practices in helping their patients live healthier lives.